Welcome to Vaping Walrus!

Need international shipping? Please fill out the form located here.

Free US shipping on all mods & atomizers.

Return Policy & Shipping Information

 

 2016 Shipping Holidays 

  • Friday, January 1 New Year’s Day
  • Monday, January 18 Birthday of Martin Luther King, Jr.
  • Monday, February 15 Washington’s Birthday
  • Monday, May 30 Memorial Day
  • Monday, July 4 Independence Day
  • Monday, September 5 Labor Day
  • Monday, October 10 Columbus Day
  • Friday, November 11 Veterans Day
  • Thursday, November 24 Thanksgiving Day
  • Monday, December 26 Christmas Day

Shipping & Delivery

1. All items are shipped from Monday- Friday at 10:00AM* Pacific Standard Time, if you miss the cut off time your order will be shipped the next day.
Tracking numbers will also be provided for your convenience on all orders.
*This time may vary depending on special events.

    2. Shipping time for all U.S. household addresses.

    - USPS First Class - 2~7 business days.
    - USPS Priority Mail 2~4 business days.
    - USPS Express 1~2 business days guaranteed or your money back.

3 . If USPS were to lose your package, we will replace it free of charge.

Returns & Replacements

1. All e-Liquid/ e-Juice sales may be returned if the product is UNOPENED


2. 30 day Money back guarantee will be issued on any UNOPENED or UNUSED item return postage will not be provided

     - Any sign of usage will have item sent back to buyer and no refund will be provided


3. Please use our Two- Week Warranty Form for any items that have defective issues.

     https://www.vapingwalrus.com/warranty


4. If your item is experiences issues two weeks after purchase i.e; leaking from 510, center post spinning, etc. 

       Please contact us via our ticket system or email and we can help you resolve your issues.


5. We offer a 72 hour exchange on DOA products, postage will be provided all items sent back for DOA policy will undergo inspection before exchange parts will be sent.

      - If an item is to pass inspection and have no defects the item will be sent back to buyer

 

QUESTIONS OR CONCERNS?

Please email : support@vapingwalrus.com

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